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store policies

overview

This website is operated by Druthers Design and Supply. Throughout the site, the terms “we”, “us” and “our” refer to Druthers Design and Supply offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.

Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

online store terms

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

You may not use our products for any illegal or unauthorised purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).

You must not transmit any worms or viruses or any code of a destructive nature.

A breach or violation of any of the Terms will result in an immediate termination of your Services.

general conditions

We reserve the right to refuse service to anyone for any reason at any time.

You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.

accuracy, completeness, & timelines of information

We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this site is at your own risk.

This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.

modifications of services & pricing

Prices for our products are subject to change without notice.

We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.

We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.

products & services

Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our Return Policy.

We have made every effort to display as accurately as possible the colours and images of our products that appear at the store. We cannot guarantee that your computer monitor's display of any colour will be accurate.

We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at anytime without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited.

We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.

design services terms

Druthers Design and Supply has the experience and necessary skill to complete the projects we agree to complete and will complete them in a timely manner as decided by Druthers Design and Supply. We will only begin work on a project when the due date and contractual agreement is signed by both the client and Druthers Design and Supply. 

Phase 1: Sketching

During this first phase of production, we take your provided goals, mediums, applications, and target audience, and balance it with the aesthetic of the examples you provide, if any. We explore numerous iterations and hone them down to detailed concepts based on what will be most effective for your goals. Then we’ll have a conversation to discuss the sketched compositions and make sure that we’re both on the right track with the direction we are moving towards for your project. You’ll be able to make changes you desire and alter the concept to your wishes.

Phase 2: Digital Phase

Once Druthers Design and Supply has received approval on the design direction, we spend the next phase refining this concept. We continue to draw and redraw, design and redesign, until we ultimately digitize the work meticulously.

 

After each edit requested to the design, a reserve of seven business days to complete that edit should be accounted for. 

Once the design is fully rendered, it is provided to you with a through explanation and visual documentation that outlines the design process from conception to completion. All of the design decisions made along the way are explained and shown to demonstrate how they serve your goals.

Needed Information

All new concepts or ideas should be communicated before the start of the second phase (before the Digital Phase) in order to keep the process on track.

Revisions

Please be courteous with the amount of revisions made to designs. Druthers Design and Supply has the power to charge an additional $100/hour fee if revisions are requested after the the Delivery Date has passed.

If you choose not to use the artwork that created for you, or do not wish to continue with the project during any point in the process, Druthers Design and Supply will keep the first payment for time committed to the project, and you are not responsible for the other half.

Ownership of Artwork

If applicable, you guarantee that all elements of text, images or other artwork you provide to be used as a part of the Final Deliverable are either owned by yourselves, or that you’ve gained written permission to use them.

Upon receipt of Final Payment, you’ll own the visual elements that created for this project including the files defined under Deliverables.

Druthers Design and Supply reserves the right to show our design online as part of our portfolio.

Default

If at any time during this process you choose to break this contract, or you decide not to use the artwork, Druthers Design and Supply maintains ownership of the art. If the contract is broken by you, you are required to erase and delete all versions of the artwork provided you. 

If you fail to pay your final invoice within 14 days then you will have to pay an additional 5.5% late fee per week based on the total you owe for every week your payment is late.

Limitation of Liability

Druthers Design and Supply is not accountable for any liability caused by your use of our designs to infringe on the rights of others.

Warrant of Originality

All work created by Druthers Design and Supply is original and has not been previously published. If we do use any assets (such as fonts) that have been previously created, we will have obtained the right to use them.

Payment: 

At the signing of the Design contract, half of the final bill is due to Druthers Design and Supply. The other half is due after the Final Deliverables have been delivered to the client. 

accuracy of billing & account information

We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.

You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.

personal information & privacy policy

Druthers Design and Supply (“us”, “we” or “our”) operates www.druthersdesignandsupply.com (the “Service”). This page informs you of our policies regarding the collection, use and disclosure of Personal Information we receive from users of the “Service”.

We use your Personal Information only for providing and improving the Service. By using the Service, you agree to the collection and use of information in accordance with this policy.

Information Collection And Use

While using our Service, we may choose to collect the following types of data for various business purposes:

Personal Data

  • Personally identifiable information may include, but is not limited to your name, gender, date of birth, address, email and telephone number.

  • Account login and password details

  • Payment and transaction details

  • Information you provide us when you browse our site using your social media account

Usage Data
Usage data may include information such as your Internet Protocol address (IP address), date and time of your page visits, traffic patterns, browser type and version, operating system and the pages of our Service you choose to visit.

Location Data
We may collect and process your location if you consent to provide us with this data. If you do not wish to provide this information, you can choose to disable this feature by accessing the settings on your device.

Log Data
Log data may include information such as your computer's Internet Protocol ("IP") address, browser type, browser version, the pages of our Site that you visit, the time and date of your visit, the time spent on those pages and other statistics.

In addition, we may use third party services such as Google Analytics that collect, monitor and analyse this.

Cookies
Like many sites, we use "cookies" to collect information. A cookie is a small data file that a website stores on your computer or mobile device when you visit our website. You can instruct your browser to disable all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use key features of our Service.

 

Use Of Data

Druthers Design and Supply may collect and process personal data from you for the following purposes:

  • To provide, improve and maintain our Service

  • To provide personalised content and services which may be relevant to your interests and purchase history.

  • To process orders, payment transactions, deliver products and any other related services when you choose to enter a contract with us through a purchase

  • To send marketing material such as newsletters when you choose to subscribe to our mailing list

  • To notify you about changes to our site or Services

Retention Of Data

We will retain your data for as long as is necessary for the purpose set out by this Privacy Policy.

Communications

We may use your Personal Information to contact you with newsletters, marketing communications, promotional materials and other information that may be relevant to your interests. When you choose to sign up to receive our newsletters and other marketing communications from us, you are agreeing to provide us with your personal data which may be used for business purposes.

Service Providers

We may share your personal information with trusted third parties to provide the Service on our behalf.

Security

The security of your Personal Information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage, is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.

Links To External Websites

Our site may contain external links to third-party websites that are not operated by us. This Privacy Policy is only applicable to our site, therefore we strongly advise that you review the Privacy Policy of other third-party sites should you choose to visit them.

Children’s Privacy

Our Service is aimed at people aged 18 or over and it is not intended for use by children. Children under the age of 18 must require a parent/guardian’s permission beforehand if you wish to provide us with personal information. Please keep your kids safe. 

Changes To This Privacy Policy

This Privacy Policy is effective as of 8th of December 2020 and will remain in effect except with respect to any changes in its provisions in the future, which will be in effect immediately after being posted on this page.

We reserve the right to update or change our Privacy Policy at any time and you should check this Privacy Policy periodically. Your continued use of the Service after we post any modifications to the Privacy Policy on this page will constitute your acknowledgment of the modifications and your consent to abide and be bound by the modified Privacy Policy.

If we make any material changes to this Privacy Policy, we will notify you either through the email address you have provided us, or by updating the “Last Updated” date above.

Contact Us

If you have any questions about this Privacy Policy or our Service, please contact us at info@druthersdesignandsupply.com.

errors, inaccuracies, & omissions

Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).

We undertake no obligation to update, amend or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website, should be taken to indicate that all information in the Service or on any related website has been modified or updated.

prohibited uses

In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.

disclaimer of warranties 

We do not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure or error-free.

We do not warrant that the results that may be obtained from the use of the service will be accurate or reliable.

You agree that from time to time we may remove the service for indefinite periods of time or cancel the service at any time, without notice to you.

You expressly agree that your use of, or inability to use, the service is at your sole risk. The service and all products and services delivered to you through the service are (except as expressly stated by us) provided 'as is' and 'as available' for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.

In no case shall Druthers Design and Supply, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.

indemnification

You agree to indemnify, defend and hold harmless Native & Co and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.

severability

In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions.

termination

The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes.

These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services, or when you cease using our site.

If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Service, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our Services (or any part thereof).

entire agreement

The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.

These Terms of Service and any policies or operating rules posted by us on this site or in respect to The Service constitutes the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service).

Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.

governing laws

These terms and the relationship between you and us shall be governed by the laws of the United States of America and the American courts shall have non-exclusive jurisdiction over any dispute.

changes to terms & conditions

You can review the most current version of the Terms of Service at any time at this page. We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.

Contact

Druthers Design and Supply, LLC

Lynchburg, VA

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